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Cybersecurity

Kiteworks lifts shutdown advisory after patching flaw

Kiteworks ended a precautionary shutdown order, said it had found no sign of compromise, and said it had patched a critical flaw in an unnamed feature used by fewer than 1% of customers.

BleepingComputer

Kiteworks told customers to power down their servers on Saturday after federal intelligence authorities warned that a cyberattack might be close. The company later said it had done so as a precaution.

By Monday, Kiteworks said hosted customer systems were back online. It said its checks had found no sign that any Kiteworks system or customer system had been compromised.

Kiteworks also said it had fixed a critical vulnerability in an unnamed feature used by fewer than 1% of customers. It said the issue had not been assigned a CVE number, and it told users of self-hosted Kiteworks Advanced Forms to contact support.

Shadowserver said it had found almost 400 Kiteworks instances reachable from the internet, with 234 in the United States, but it gave no breakdown of which were honeypots or already patched. The article also noted that Clop had previously targeted Accellion’s legacy file-transfer software, and that Five Eyes had issued a joint advisory about those attacks in February 2021.

Named in this story

Companies

Kiteworks
lifted the shutdown advisory and patched the flaw
Accellion
the former name of Kiteworks and maker of the legacy FTA software

Organisations

Shadowserver
reported nearly 400 internet-facing Kiteworks instances
Clop extortion gang
previously targeted Accellion’s legacy file-transfer software in zero-day attacks
Five Eyes
issued a joint security advisory about the earlier attacks

Products and systems

Kiteworks Advanced Forms
the self-hosted product whose users were told to contact support

How the source tells it

Mostly neutral reporting, with a brief urgent frame around the precautionary shutdown and restart.

  • urgency A temporary shutdown and later restart were driven by a warning of a possible imminent attack.