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Artificial Intelligence

Audit finds ChatGPT teen safety alerts failed

The Common Sense Media Youth AI Safety Institute said OpenAI’s teen controls for ChatGPT failed more than 4,000 test prompts, with parental alerts and crisis referrals not working as expected.

THE-DECODER

The Common Sense Media Youth AI Safety Institute said it tested ChatGPT for Teens with more than 4,000 prompts and rated it an "unacceptable risk" for minors. It called for teenagers to be kept off the service until independent testing showed it was safe.

The institute said the key failure was parental alerts. In more than a dozen fresh test accounts linked to parents, conversations about suicide, self-harm and eating disorders did not produce notifications, and more than one in four cases that should have led to crisis referral did not point users towards professional help.

The article said the tutoring mode could offer the finished answer instead of guiding students step by step. It also said ChatGPT continued to answer in a friendly, personal style under the updated Under-18 Model Spec, and adult accounts did not switch into teen mode even after several days and after testers said they were 13.

OpenAI spokesperson Eric Porterfield disputed the findings and said the tests did not reflect how the safeguards worked in practice. Tom Siegel of the institute said accounts given enough time to activate the safeguards still produced no notifications, and the article linked the findings to lawsuits and a Florida case over minors using ChatGPT.

Named in this story

People

Eric Porterfield
an OpenAI spokesperson who disputed the findings
Tom Siegel
an institute representative who said safeguards still did not trigger notifications

Companies

OpenAI
built the service and disputed the audit findings

Organisations

Common Sense Media Youth AI Safety Institute
ran the audit and rated ChatGPT for Teens

Products and systems

ChatGPT
the service tested for teen safety
ChatGPT for Teens
the teen version rated by the institute
Teen Safety Blueprint
the company’s plan built around parental notifications
Under-18 Model Spec
the updated specification that did not stop friendly, personal replies

Places

Florida
was said to be in court seeking to bar ChatGPT from minors

How the source tells it

The piece is critical and advocacy-led, using crisis language, protective framing for minors and legal consequences to emphasise failure.

  • alarm foregrounds suicide and self-harm, then marks the result as the most damaging finding
  • urgency frames the remedy as keeping teenagers off the service until independent testing verifies safety
  • moral framing links the audit to documented teen deaths and claimed psychological harm
  • speculation presented as fact treats the finding as evidence regulators and plaintiffs will use