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Artificial Intelligence

Study finds partner content gets priority in ChatGPT

An analysis said ChatGPT handled partner pages as prepared summaries and ranked them ahead of ordinary web results, while later research found uneven treatment and imperfect citation.

THE-DECODER

The article said ChatGPT did not fetch partner pages live. Instead, it received prepared summaries, while ordinary pages came in as plain snippets, and partner entries were placed ahead of other results.

According to Konitzny's analysis of 1,000 cases, summaries named 70 per cent of entries in positions 1 to 3. In positions 7 to 10, they named 23 per cent.

The piece said OpenAI had promised partners more prominent placement in 2024. It also said a later Hamburg study found Springer media appearing more often in the web interface than through the API, and noted that citations were not always correct.

Named in this story

People

Konitzny
analysed 1,000 cases

Companies

OpenAI
was said to have promised partners more prominent placement

Organisations

Springer media
was found to appear more often in the web interface than through the API

Products and systems

ChatGPT
received partner content and web results

Places

Hamburg
was where the later study was based

How the source tells it

The register was analytical but used a sharp, comparative framing to imply unequal treatment.

  • unfairness a loaded contrast between privileged partner summaries and ordinary web snippets